Not medical advice. This site is general information only. In an emergency call your local emergency number. For advice about your own health, speak to a doctor, pharmacist or other qualified health professional.
Emergency Response
41 guides
Choking Relief Adults
Ask: Are you choking? If they can cough, encourage them to keep coughing, as a strong cough is the most effective way to clear the...
Choking Relief Infants
Lay the infant face down along your forearm or thigh, supporting the head, with the head lower than the chest. Give up to 5 back b...
Severe Bleeding Control
Call emergency services immediately for severe, spurting, or pooling bleeding, and protect yourself with gloves if available. Appl...
Heart Attack Response
Symptoms: central chest pain, pressure, or tightness that may spread to the arms, jaw, neck, back, or stomach, with sweating, naus...
Anaphylaxis Response
Signs: rapid onset swelling of lips, tongue, or throat, difficulty breathing or swallowing, wheeze, hoarse voice, dizziness, faint...
Asthma Attack Assistance
Sit the person upright, leaning slightly forward, and keep them calm. Help them use their reliever inhaler as set out in their per...
Seizure First Aid
Time the seizure. Protect the head with something soft and move hard or sharp objects away. Do not restrain the person or put anyt...
Animal and Human Bites
Wash the wound thoroughly under running water with soap for several minutes. Control bleeding with pressure and cover with a clean...
Drowning Response
Call emergency services. Do not put yourself at risk: reach with a pole or throw a flotation aid rather than entering the water, a...
Poisoning Response
Call emergency services if the person is unresponsive, having difficulty breathing, having a seizure, or seriously unwell; otherwi...
Shock Management
Shock is a life threatening condition: call emergency services. Signs: pale, cold, clammy skin, rapid weak pulse, rapid shallow br...
Eye Injury
For chemicals in the eye: rinse immediately with clean running water for at least 20 minutes, holding the eyelids open, with the i...
Dental Avulsion
Find the tooth and hold it by the crown, the white part, never the root. If dirty, rinse briefly with milk or saline, or cold wate...
Dislocation Response
Call emergency services or get the person to an emergency department. Do not try to push or pull the joint back into place. Suppor...
Crush Injury
Call emergency services immediately and make sure the scene is safe before approaching. Freeing someone who has been trapped under...
Impaled Object
Call emergency services. Do NOT remove an impaled object: it may be plugging damaged blood vessels, and removal can cause severe b...
Chest Wound
A penetrating chest wound is a life threatening emergency: call emergency services immediately and follow the call handler's instr...
Abdominal Wound
Call emergency services. Do not push any protruding organs back in. Cover the wound loosely with a clean, damp dressing or cling f...
Spinal Injury Suspected
Suspect a spinal injury after falls from height, road crashes, diving accidents, or significant head injury, or if the person has ...
Insect Sting Allergy
Remove a visible sting as soon as possible, for example by scraping it out sideways with a fingernail or card. Wash the area with ...
Food Allergy Reaction
Early signs can include tingling or itching in the mouth, hives, swelling, stomach cramps, and vomiting. Signs of anaphylaxis incl...
Pregnancy Emergencies
Seek urgent medical help, and call emergency services for heavy bleeding, severe pain, collapse, or seizures. Warning signs includ...
Emergency Childbirth
Call emergency services and stay on the line; the call handler will guide you. Keep the mother calm and warm and prepare clean tow...
Febrile Seizure
Febrile seizures happen in some young children, most often between 6 months and 5 years, during a fever. Protect the child from in...
Suicide Crisis Response
If someone's life is in immediate danger, or they have harmed themselves, call emergency services. Ask directly and calmly whether...
Overdose Opioid
Signs: pinpoint pupils, unresponsiveness, slow, shallow, or absent breathing, snoring or gurgling sounds, and blue or gray lips. C...
Alcohol Poisoning
Danger signs: confusion, being unable to wake the person, vomiting while drowsy or unconscious, slow breathing, fewer than 8 breat...
Crush Syndrome Prehospital
Crush syndrome is a serious condition that can develop when muscles have been compressed for a prolonged period, for example in bu...
Amputation First Aid
Call emergency services. Control bleeding from the injured limb with firm direct pressure; for life threatening bleeding that pres...
Finger Tip Injury
Control bleeding with firm pressure on a clean dressing and raise the hand. Small, clean, shallow cuts can be cleaned and covered....
Chemical Burns
Protect yourself first, with gloves if available, and call emergency services for significant chemical burns. Carefully remove con...
Electrical Burns
Make sure the power source is off before touching the person. Call emergency services for any significant electrical injury. Small...
Puncture Wound
Allow minor punctures to bleed briefly, then clean under running water. Do not dig into the wound. Cover with a clean dressing. Se...
Angina Attack Response
Angina is chest pain or tightness that comes on with exertion and eases with rest, usually within minutes, in people with known he...
Choking in Pregnancy
For a choking person who is pregnant, in a wheelchair, or too large for abdominal thrusts, use chest thrusts instead. Stand behind...
Fish Hook Injury
Small shallow hooks can often be removed by the push and cut method: push the barb forward through the skin until it emerges, cut ...
Foreign Object Ear Nose
Children push beads, food, and toy parts into ears and noses. Do not probe with cotton buds or tweezers, which push objects deeper...
Broken Tooth Care
A broken tooth needs a dentist within 24 hours, sooner if the break exposes the nerve, which shows as a red spot or drop of blood ...
Mushroom Poisoning
Anyone who eats a wild mushroom and feels unwell needs urgent assessment, even if symptoms seem mild, since the most deadly specie...
Button Battery Ingestion
Button batteries, the coin shaped cells in watches, remotes, toys, and singing cards, are medical emergencies if swallowed or stuc...
Epilepsy Rescue Medication
People with epilepsy may be prescribed rescue medication for seizures that last too long or cluster together, most commonly buccal...